Death of toddler on cruise ship a 'preventable tragedy' family's attorney says

Photos provided by Wiegand family

Photos provided by Wiegand family

Photos provided by Wiegand family

Photos provided by Wiegand family

Photos provided by Wiegand family

Photos provided by Wiegand family

Photos provided by Wiegand family

Photos provided by Wiegand family

Photos provided by Wiegand family

Photos provided by Wiegand family

Photos provided by Wiegand family

Photos provided by Wiegand family

MIAMI -- The attorney for the Wiegand family held a press conference Tuesday morning in Miami to explain what events led to Chloe falling from the Freedom of the Seas over the weekend.

Attorney Michael Winkleman said much of the information reported has been inaccurate and they wanted to set the record straight about what happened.

Winkleman said Chloe's grandfather was with her at the H20 zone and he took her over to a wall of windows so she could bang on the glass.

He explained she liked banging on the glass while attending her older brother's hockey games.

“I have had one conversation with Sam and it was an incredibly tearful conversation, you can imagine how he feels. He was literally crying saying ‘I thought it was like she was at a hockey game. I thought it was like she was at a hockey game,’” Winkleman said.

The grandfather put Chloe on a wood railing and she fell out of the window, Winkleman said.

“The grandfather takes them over to the windows. He thinks it is all glass. There’s a wood railing right there. He puts her up on there think that she is going to bang on the glass and it’s going to be great. And she goes to bang on the glass and the next thing he knows, she’s gone," Winkleman said.

Chloe's grandfather did not realize the window was open, he said.

“Why would you ever, in a kids play area, put windows that passengers can open?” Winkleman said. “It was reasonable for Sam, the grandfather, to think that this was all glass cause from his perspective it was all glass."

There are more questions that need answered, but the family has been devastated by what happened.

Chloe's parents are still in Puerto Rico waiting for them to release Chloe's body so they can return home.

Winkleman said this was a preventable tragedy and does not know why there would be a wall of windows that can be opened in a child's area.

There is surveillance video of the incident and he said his team is working to get a copy of it.

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