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Comcast customers experience widespread outages

Information via Down Detector

Customers with cable TV and internet provider Xfinity say that their services are down but they should be restored later in the day. It is largely affecting areas in Illinois and Indiana.

Customers say that the outage is affecting internet connections and cell phone services.

A representative with Comcast confirmed that the cause of the outage was because of a truck causing major damage while travelling through an easement — an area in which access is closed off to vehicles. 

"We are onsite working to repair the damage and have been able to restore service in most of the affected areas," the representative told ABC57. "We are working to restore service in other affected areas as quickly as possible."

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